Contact
We are a small team, and every message lands with a real person. Write to us about anything — an order, a delivery, a question about the balm, or whether it suits your skin.
We answer every message, usually within one business day.
To help us answer faster
- If it is about an order, include your order number — it is in your confirmation email.
- If something arrived damaged, attach a photo and we will sort it out straight away.
- If you are asking about your skin, tell us what you are using at the moment.
Returns
You have 30 days from delivery to return an unused, unopened item. Email us first and we will send you instructions.